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PSA publishes final annual report, reflecting on achievements ahead of Ofcom transfer

Published on: 12 December 2024
Published by LNB News

LNB News 12/12/2024

Document Information

Issue Date: 12 December 2024

Published Date: 12 December 2024

Jurisdiction(s): England, Northern Ireland, Scotland and Wales

Article summary

The Phone-paid Services Authority (PSA) has announced its successful fulfilment of regulatory tasks for premium rate services (PRS) in the UK. The PSA has revealed plans to transfer regulatory responsibility to Ofcom in 2025, after which it will cease operations. The organisation highlighted its agile approach to regulation, including the introduction of Code 15 which shifted focus from enforcement to prevention. The PSA also reported significant success in regulating Information, Connection and Sign-posting Services, reducing consumer detriment by over 85%. This announcement marks the culmination of nearly four decades of specialist PRS regulation in the UK.

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