54 Consumer redress
Water Act 2014 (2014 c 21) | Legislation

Chapter 5
Miscellaneous

54  Consumer redress

(1)     The Water Services Regulation Authority may modify the conditions of—

(a)     a pre-commencement appointment of a water or sewerage undertaker, or

(b)     a pre-commencement water supply licence,

so as to include conditions relating to the provision of a consumer redress scheme.

(2)     In subsection (1)—

(a)     “pre-commencement appointment of a water or sewerage undertaker” means an appointment of a company under Chapter 1 of Part 2 of the Water Industry Act 1991 to be a water or sewerage undertaker which is made before the day on which this section comes into force, and

(b)     “pre-commencement

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