56 Standards of performance: procedures
Utilities Act 2000 (2000 c 27) | Legislation

56  Standards of performance: procedures

After section 40A of the 1989 Act (which is inserted by section 55 above) there is inserted—

“40B Procedures for prescribing or determining standards of performance

(1)     Before prescribing standards of performance in regulations under section 39 or 39A, or determining standards of performance under section 40 or 40A, the Authority shall—

(a)     arrange for such research as the Authority considers appropriate with a view to discovering the views of a representative sample of persons likely to be

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