52 Provision that may be made by consumer protection conditions
Postal Services Act 2011 (2011 c 5) | Legislation

52  Provision that may be made by consumer protection conditions

(1)     A consumer protection condition may require postal operators to be members of an approved redress scheme.

(2)     A “redress scheme” is a scheme under which complaints about postal operators by users of their services may be made to, and investigated and determined

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