75 Disclosure of information about use of service by deceased child users

Chapter 4
Deceased Child Users

75  Disclosure of information about use of service by deceased child users

(1)     A provider of a relevant service must make it clear in the terms of service what their policy is about dealing with requests from parents of a deceased child for information about the child's use of the service.

(2)     A provider of a relevant service must have a dedicated helpline or section of the service, or some similar means, by which parents can easily find out what they need to do to obtain information and updates in those circumstances, and the terms of service must provide details.

(3)     A provider of a relevant service must include clear and accessible provisions in the terms of service—

(a)     specifying the

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