164 Power to establish voluntary scheme for resolving complaints

164  Power to establish voluntary scheme for resolving complaints

(1)     This section and section 166 provide for a scheme under which legal services complaints may be resolved quickly and with minimum formality by an independent person.

(2)     The OLC may make rules (“voluntary scheme rules”) establishing such a scheme (“the voluntary scheme”), but only in relation to such kinds of legal services complaints as may be specified by order made by the Lord Chancellor for

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