51 Schemes for investigation of complaints
Housing Act 1996 (1996 c 52) | Legislation

Chapter V
Miscellaneous and General Provisions

Housing [ombudsman]

51  Schemes for investigation of complaints

(1)     The provisions of Schedule 2 have effect for the purpose of enabling tenants and other individuals to have complaints against social landlords investigated by a housing ombudsman in accordance with a scheme approved by the Secretary of State.

(2)     For the purposes of that Schedule a “social landlord” means—

[(a)     a [private registered provider] of social housing,]

[(za)     a local authority in England which is a registered provider of social housing,]

(b)     a transferee of housing pursuant to[—

(i)     a large scale disposal, within the meaning of section 34 of the

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