Guidance on law firm website regulatory requirements covering pricing transparency, complaints processes, publicity rules, diversity data and privacy issues


Published by a 老司机午夜福利 Practice Compliance expert
Practice notes

Guidance on law firm website regulatory requirements covering pricing transparency, complaints processes, publicity rules, diversity data and privacy issues


Published by a 老司机午夜福利 Practice Compliance expert

Practice notes
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This Practice Note reflects regulatory requirements in relation to websites that are specific to the legal sector and in particular, law firms regulated by the SRA. It also summarises key privacy issues under the UK General data protection Regulation (UK GDPR).

For general regulatory requirements in relation to websites, see Practice Note: Websites鈥攃ompliance requirements, which provides guidance on key legal and compliance requirements that a website operator should consider, including:

  1. 鈥

    The type and functionality of the website

  2. 鈥

    Information disclosure requirements

  3. 鈥

    Consumer protection

  4. 鈥

    Privacy and data protection

  5. 鈥

    cookies

  6. 鈥

    Accessibility

  7. 鈥

    Cybersecurity

  8. 鈥

    Platform-to-business

  9. 鈥

    Online payments

  10. 鈥

    advertising, promotions and direct marketing

  11. 鈥

    Competition law

  12. 鈥

    Taxation

  13. 鈥

    Liability for third party content

  14. 鈥

    Online safety and suitability

  15. 鈥

    Intellectual property and respecting copyright

  16. 鈥

    Geographic and territorial considerations

SRA requirements

The main requirements are to be found in the SRA Transparency Rules.

Pricing information

Law firms are required to publish information on their website on the prices they charge and what these cover. This does not apply to all legal services, but only to:

  1. 鈥

    five

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Jurisdiction(s):
United Kingdom
Key definition:
Requirements definition
What does Requirements mean?

A DCO should include 鈥淩equirements鈥 to which the development authorised by the DCO is to be subject. Similar to planning conditions, a requirement specifies the matters for which detailed approval needs to be obtained before the development can be lawfully begin.

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