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Article summary

HM Revenue & Customs (HMRC) have reported the outcomes of an internal review of its powers to uphold standards for agents in the tax advice market. HMRC considered the scope of its powers, whether they cover all elements of agent standards, its approach to using these powers to tackle poor agent behaviours and any differences in approach in relation to agents that are professional body members compared to those who are not. HMRC further set out four actions it will take to uphold standards and further stated consultations will follow on challenging the high cost of claiming tax refunds and on options to improve the regulatory framework in the tax advice market.