[340L Report and recommendations]

[Reports of investigation]

[340L  Report and recommendations]

[(1)     The Service Complaints Ombudsman must, after carrying out an investigation, prepare a report setting out—

(a)     the Ombudsman's findings, and

(b)     any recommendations referred to in subsection (2).

(2)     Those recommendations are—

(a)     on an investigation under section 340H(1)(a) where the Ombudsman finds that the service complaint to which the investigation relates is well-founded, the Ombudsman's recommendations (if any) on what redress would be appropriate;

(b)

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