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The Consumer Rights Act 2015 (CRA 2015) came into force on 1 October 2015. Its purpose is to streamline and update existing legislation relating to the supply of goods and services to consumers, which was previously fragmented and not up to date with technological advancements. The CRA 2015 has also introduced provisions to deal with digital content. The CRA 2015 has amended or repealed eight existing pieces of legislation, including the Sale of Goods Act 1979, the Supply of Goods and Services Act 1982 and the Unfair Terms in Consumer Contracts Regulations 1999, SI 1999/2083 (UTCCR). See Practice Note: Consumer Rights Act 2015—summary for further details.

The CRA 2015 applies to contracts with consumers entered into on or after 1 October 2015. For contracts entered into before that date, the previous legislation still applies.